1. Introduction
Welcome to CosmoQuest VR. These Terms & Conditions govern your access to and use of our website, services, and virtual experiences. By using our platform, you agree to comply with these terms. If you do not agree, please refrain from using our services.
2. Eligibility & User Responsibilities
You must be at least 18 years old or have parental consent to use our services.
You agree to use CosmoQuest VR responsibly and comply with all applicable laws.
You must not attempt to disrupt, hack, or misuse our platform in any way.
Any content you submit must be legal, non-offensive, and free of intellectual property violations.
Users are responsible for keeping their account details secure.
3. Use of Services
CosmoQuest VR grants you a non-exclusive, non-transferable, limited license to use our virtual experiences.
Our platform is for personal and non-commercial use only unless explicitly authorized by us.
We reserve the right to suspend or restrict access if an account is found in violation of our terms.
4. Intellectual Property Rights
All content, software, graphics, and trademarks on CosmoQuest VR are owned by us or our licensors.
You may not copy, distribute, modify, or create derivative works from any content without prior permission.
Unauthorized use of our intellectual property may result in legal action.
5. Payments & Subscriptions
Some CosmoQuest VR experiences may require payment or subscriptions.
All payments are processed securely, and you agree to provide accurate billing information.
Failure to complete payment may result in temporary suspension of access until the issue is resolved.
6. Refunds & Cancellations
Digital purchases are non-refundable, except in cases of technical errors or system failures confirmed by our support team.
Refund requests must be submitted within 14 days of purchase and will be reviewed individually.
Refunds will not be issued for user errors, preference changes, or non-technical reasons.
We reserve the right to modify pricing or payment policies at any time, with prior notice to users.
7. Limitation of Liability
We are not responsible for any technical issues, service interruptions, or data loss beyond our control.
We do not guarantee uninterrupted service and reserve the right to make changes or updates at any time.
8. Third-Party Links & Services
Our website may contain links to third-party websites for additional resources.
We are not responsible for the content, security, or privacy practices of third-party sites.
Users should review third-party policies before engaging with external services.
9. Account Suspension & Termination
We may suspend or limit access to accounts that violate these Terms & Conditions.
Users who engage in fraud, abuse, or unauthorized access may be subject to permanent account restrictions.
If an account is suspended, users may contact customer support to request a review of the case.
10. Changes to These Terms
We may update these Terms & Conditions periodically to reflect service updates or legal requirements.
Continued use of our services after changes indicates acceptance of the new terms.
Users will be notified of significant updates via email or website announcements.
11. Governing Law & Dispute Resolution
These terms are governed by the laws of England and Wales.
Any disputes will be resolved through negotiation, mediation, or arbitration in accordance with UK legal standards.
12. Contact Us
For any questions regarding these Terms & Conditions, contact us:
Email: info@cosmoquestvr.com
Phone: +44 161 437 6205
Address: 42 Trenchard Dr, Wythenshawe, Manchester M22 5NA, UK